Privacy Policy

Walk In Fridge is a trading style of Rentafridge Limited, a company registered in England and Wales under company number 11786192.

Our registered office is:

Rentafridge Limited
Charwell House
Wilsom Road
Alton
GU34 2PP
United Kingdom

We take your privacy seriously. This Privacy Policy explains how we collect, use, store and protect personal information when you visit the Walk In Fridge website, contact us, submit an enquiry or use our services.

By using our website or providing us with your personal information, you acknowledge that your information will be handled in accordance with this Privacy Policy.

1. Information we collect

We may collect personal information that you provide directly to us. This may include:

Your name
Company name
Email address
Telephone number
Delivery or installation address
Details of your enquiry
Information you provide when requesting a quotation or our services
Any other information you choose to provide when contacting us

We may also collect certain technical information automatically when you use our website. This may include your IP address, browser type, device information, pages visited and information about how you use the website.

We collect this information because it helps us operate, maintain and improve our website and respond to enquiries effectively.

2. How we use your information

We may use your personal information to:

Respond to enquiries and requests
Provide quotations and information about our products and services
Arrange and deliver services you have requested
Communicate with you about an enquiry, quotation or existing service
Manage our customer and business relationships
Operate, maintain and improve our website
Protect the security and integrity of our website and systems
Meet our legal, regulatory and accounting obligations
Establish, exercise or defend our legal rights where necessary

We only use your personal information where we have a lawful basis for doing so under applicable data protection law.

Depending on the circumstances, this may include where processing is necessary to fulfil a contract, take steps at your request before entering into a contract, comply with a legal obligation, pursue our legitimate business interests, or where you have given your consent.

We do not sell your personal information.

We may share relevant information with trusted third parties where this is necessary to respond to your enquiry, provide our services, operate our website or meet our legal obligations.

For example, we may share information with:

Service providers who support our business
Contractors or other suppliers involved in delivering requested services
Website, hosting, IT and technical service providers
Professional advisers where necessary
Government bodies, regulators, law enforcement agencies or other organisations where we are legally required to do so

We only share information where there is a legitimate reason to do so and, where appropriate, we require third parties to handle personal information securely and in accordance with applicable data protection requirements.

4. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

5. How long we keep your information

We retain personal information only for as long as necessary for the purposes for which it was collected.

The length of time we retain information depends on the nature of the information, why we need it and whether we have ongoing legal, contractual or business obligations to retain it.

Where information is no longer required, we will take reasonable steps to securely delete or anonymise it.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small text files placed on your device when you visit a website. They can help websites function correctly, remember preferences and provide information about how visitors use the website.

Some cookies may be necessary for the website to operate. Other cookies may be used for analytics, functionality or other purposes, depending on the services and technologies used on our website.

You can control cookies through your browser settings. Disabling certain cookies may affect how the website operates.

Where applicable, we will obtain consent before using cookies that require consent under applicable law.

7. Your data protection rights

Under UK data protection law, you may have rights in relation to the personal information we hold about you.

These may include the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information where there is no lawful reason for us to continue processing it
Ask us to restrict how we process your information in certain circumstances
Object to certain types of processing
Request the transfer of certain personal information to you or another organisation
Withdraw consent where we rely on consent as the lawful basis for processing

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise a data protection right, please contact us using the contact details provided on our website.

8. Contacting us about your personal information

If you have a question about this Privacy Policy or how we handle personal information, please contact Walk In Fridge using the contact details on our website.

Walk In Fridge is a trading style of Rentafridge Limited.

Rentafridge Limited
Charwell House
Wilsom Road
Alton
GU34 2PP
United Kingdom

Company number: 11786192

9. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we can investigate your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.

The ICO’s website provides information about your data protection rights and how to make a complaint.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal obligations or how we process personal information.

Any updated version will be published on this page with a revised “Last updated” date.